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Top 5 Questions We Were Asked in October


Top 5 Questions We Were Asked in October

What are the differences between the Standard and Deluxe Ellie-Bo Dog Crates?

The ever-popular Ellie-Bo dog cages come in five sizes and three colours: black, silver and gold. With two doors for easy access and a number of other practical features including a movable carry handle and a non-chewable floor tray, an Ellie-Bo dog cage is an essential that we suggest all new puppy owners should invest in. The deluxe version of the crate has all the features of the original, but with thicker bars and the addition of a faux sheepskin cushion which adds a touch of cosy comfort to the inside of the crate.

Ellie-bo crate     black Ellie-bo dog crate

How long will a personalised item from Purple Glaze take to arrive?

We love the range of hand-painted bowls and treat jars from Purple Glaze. Lovingly made, each piece is glazed and kiln fired before being decorated with their design and the personalisation of your choice, making them the ideal gift for your best four-legged friend. As each piece is made to order, we recommend allowing 14 days for the despatch of your item. Of course some months are busier than others, such as Christmas, so do allow as much time as possible if you need your gift for a particular special date.


dog crate set with bedding


Can you order a crate cover or bumper separately? I want to order the full Crate, Cover, bumper and cushion set together; how do I do that?

Our lords & Labradors crate covers and cover sets remain one of our most popular products. Our covers turn standard crates into beautiful cosy dens that look wonderful in any room. The sheer amount of options can be confusing and we do get many questions regarding the order of covers, cushions and bumpers. The simple answer is, you can order all the items (cover, cushion and bumper) both together as a set and as separate items:


Discover our full crate sets here:


Discover our individual crate Bumpers here:


Discover our individual crate Covers here:


Discover our individual crate Cushions here:


Of course, if you still have questions or are unsure of how to order the correct set for you, we are only a telephone call away and are happy to help!

puppy teething ring


 I’m getting a new puppy: what do I need?

Bringing home your puppy for the first time is incredibly exciting, but it can also be nerve wracking if you’re not sure you have all the essential items needed to look after your new arrival. We have put together our Puppy Essentials Boxes to take the stress out of buying everything you need. Available in three types: one box for toy, medium and large sized breeds, our puppy essentials boxes contain everything required to look after your puppy.


Discover our Puppy Essentials Boxes here:


medium puppy starter pack by lords and labradors

5. I already own a crate; can I order a made-to-measure cover, cushion or bumper?

The simple answer to this is Yes! If you have a crate that doesn’t quite measure the same size as our own crates, or perhaps the door is on the opposite side, then we can custom make a crate cover to fit your crate.


Juts pop us an email or give us a call and we'll be happy to help! We've made crate covers in the past for many brands including Midwest icrate, AmazonBasics crates, KONG crates and Pets at Home. Just let us know what you'd like and we'll do our best to help!

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