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Top Reviews & Testimonials

01.01.20

At Lords & Labradors we're passionate about our pets. Our aim is to provide premium quality, practical pet products together with excellent customer service. We love it when we get great feedback, so we thought we'd share some of the top reviews and testimonials from some of our lovely customers: 

 

Product Reviews

Miranda Parry - Sophie Allport Hare Cushion by Lords & Labradors ⭐️⭐️⭐️⭐️⭐️

"Perfect!

Lovely and Cosy.

Well made.

Very well presented and packaged

 

Miranda Parry Sophie Allport Hare cushion by lords and labradors  Sophie Allport hare dog cushion by lords and labradors lords and labradors dog cushion

 

Anonymous - Dog Cushion in Cosmopolitan Dog by Lords & Labradors ⭐️⭐️⭐️⭐️⭐️

This is a great cushion, we put it in the crate for our cockapoo and she loves it! It is really plush, padded and comfy. Seems to be good quality so far. Haven’t tried washing yet. Very happy with this purchase.

 

Clair Frampton - Dog Crate Set in Grey Spot by Lords & Labradors ⭐️⭐️⭐️⭐️⭐️ 

Everyone who has seen this has been really impressed. Although underneath the grey fabric, there is just a simple silver crate, the bedding makes it look so much more luxurious and cosy. Peggy always loves going in here and it helps us to know our puppy seems very comfy in her home!

 

grey spot crate set by Lords & Labradors   Lords & Labradors Crate Set

 

Anonymous - Dog Crate Cover in Balmoral Duck Egg Tweed by Lords & Labradors ⭐️⭐️⭐️⭐️⭐️

Very pleased with this dog crate cover. Excellent quality and fits just perfectly. Lords and labradors customer service was excellent, will definitely buy from them again Thank you.

 

Tracy Leslie - Ochre Ash Balmoral Twist Cushion by Lords & Labradors ⭐️⭐️⭐️⭐️⭐️

Brilliant and super comfy mattresses. You cannot buy better anywhere and believe me I’ve tried quite a few and always come back to Lords and Labradors. Fabulous prints and colours to chose from to match your decor and they will even make to a specific size if the standard ones don’t fit your dog bed, although these are also perfect on their own. Exceptional customer service, I would highly recommend.

 

tracy Leslie balmoral twist cushion with two King Charles spaniels   balmoral twist dog cushion by lords and labradors with Balu the cockapoo dog sitting on it.

 

Company Reviews

Nina - ⭐️⭐️⭐️⭐️⭐️

I put an order in at the last minute so that we could be ready for the arrival of a pup (short notice from Dogs Trust). The website notes next day delivery but it was just after the Xmas holidays and L&L had a small back log of their hand made bedding. They contacted me both by email and phone and together we came up with a sensible plan - to provide the crate and then the crate cushion with bumper pad coming later. As it was, everything came at the same time, just one day late. I was most impressed with L&L’s comms on this matter, as it kept me fully informed and allowed me to plan. This is an excellent example of how suppliers can proactively keep their customers informed and working together to overcome problems. I would not hesitate to order items from L&L in the future. In addition, the quality of the items is exceptional. Thanks. 

 

Gary Metcalfe - ⭐️⭐️⭐️⭐️⭐️

Excellent company to deal with, from brilliant delivery service to great products. Will defiantly recommend to our new dog friends. Thank you

 

Claire Warren - ⭐️⭐️⭐️⭐️

Superb oil cloth crate cover and toy x thanks so much for excellent service and help following my query. 100% recommend.

 

Mrs White - ⭐️⭐️⭐️⭐️⭐️

Wow, no hesitation to use this company. Gold crate is awesome quality and I received amazing customer service.

 

These are just a few of the lovely things our customers had to say about our products and our service. If you would like to see more you can visit Reviews.io where can see many more reviews!

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