Contact us

Are you wondering about an order or product? Need some advice or information? Check out our FAQs. If you can’t find the answer you’re looking for, or please get in touch using one of the options below.

Live Chat

This is the fastest way to get in touch with us, usually reply instantly.


Speak to one of our pet experts with our dedicated customer service helpline, based at our office in Lincolnshire. Call us on +44 (0) 1790 720 900


Send us an email at at any time, and one of our helpful team will reply within 24 hours.


WhatsApp us on +44 (0) 7399 868 913 any time! One of our helpful team will reply within 24 hours.

Office Address

The Bark Book Ltd
Grange Farm
Stickney, Boston PE22 8HQ
United Kingdom

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Working Hours

Weekdays 9am - 5pm

Need More Assistance?

We’re ready to answer any and all questions, so don’t hesitate to get in touch. We usually respond within 24 hours.