UK MAINLAND DELIVERYWe aim to offer a First-Class Delivery Service on all of our orders with Royal Mail, DPD and Yodel. We offer free standard 3-5 working days as standard which can vary slightly depending on the size and value of your order. Our main couriers are as follows:
Royal Mail - Smaller items will be sent on a Tracked service.
DPD - Larger items and those of a value higher than £100 will be sent on a free standard 3-5 working days.
All orders over £75 qualify for free standard 3-5 working days delivery and we will contact you to specify how your items will arrive when we process your order. Delivery for orders under £75 will be calculated at checkout and will depend on the size of the items in your order.
For orders under £75, delivery via Royal Mail will cost £3.99 and delivery via DPD will cost £5.99. There may be some cases where your parcel will be delivered by another carrier. Some of our items are held in external warehouses and some of our bespoke orders will be sent out direct to customers from the designers themselves (Purple Glaze and Minkeys Tweed for example).
Express courier next working day will cost £8.99. Orders for Next Working Day Delivery (UK Mainland Only) must be placed before 12noon. Consignments may be split up by carrier. Saturday deliveries will cost £15.
Personalised and Bespoke - These items can take up to 14 days to be made before they are despatched on a next day service.
We reserve the right to despatch bespoke orders via Yodel, DHL, UKMail or any other courier service deemed most suitable. We will contact you shortly after you place your order to notify you of an approximate delivery date.
WORLDWIDE DELIVERY - Speedy delivery around the world in 2-5 days
We have customers all around the world in countries including Germany, Australia, USA and Japan. All orders placed outside of mainland UK will be delivered via DHL express, DPD or Royal Mail and are usually delivered in 2-10 working days depending on location. Charges will be calculated at checkout (add your items to your basket, input your address and the delivery charge will be automatically updated).
When delivering outside of the UK, Lords & Labradors can accept no liability for any customs delays or travel disruptions which may result in a delay of delivery, or the order being returned to sender as this at the discretion of the customs process in the country of delivery. Lords & Labradors will always keep you up to date with any delays or issues.
Please note when ordering to an overseas destination, shipping is estimated so there may be an additional charge for larger items after completing an order.