Convert PawPoints into £'s and earn rewards as you shop with our Priority Paws loyalty tiers
What Is Priority Paws Loyalty Rewards?
Priority Paws is our loyalty scheme where you can earn Paw Points to spend on your next purchase, as well as gain access to exclusive offers and treats.
Here at L&L we love our community and we wanted to create a program that rewards you each time you spend with us. You can collect Paw Points with each purchase which can be redeemed against your next order. You’ll also enter our Crufts themed tiered rewards scheme, where you can gain access to to exclusive benefits like birthday rewards, secret sales and free next working day delivery as you move up the tiers. Join Priority Paws and get rewarded when you shop. Earn 500 points just for signing up. What are you waiting for?
How Do I Join Priority Paws?
Simply create an account with us here and you’ll be automatically entered into our qualifier tier, as well as getting 500 points to help get you started. As you start spending you can start climbing the tiers and unlocking new benefits and rewards.
What Will I Receive As A Priority Paws Member?
How Do I Check My Status?
Simply sign into your account and head to the Paw Points area to find out how many Paw Points you have and which tier you are in.
How Does It Work?
- Create an account Create a customer account here so you can collect points every time you shop with us, we'll give you 500 points just for signing up!
- Earn Rewards - Earn 5 points for every £1 you spend. Turn your points into £'s for money off future orders.
- Spend Your Points - 100 points = £1 off your next order. The more you earn, the more you save.
Is Priority Paws Free To Join?
Yes our Paw Points loyalty scheme is free to join, you’ll automatically be entered into our qualifier tier where you’ll be able to earn Paw Points and get birthday rewards for your pup. Entry in to Champion and Best In Show Tiers is based on your annual spend, the more you spend the higher you climb!
How Do I Check My Paw Points?
- Log into your account on the app or on the website
- Head to the Paw Points area
- Track your rewards
How To Earn Paw Points
Earning Paw Points has never been so easy, from points for each £1 you spend to following us on social media - earning points is simple.
- Create an account - 500 Paw Points
- Make a purchase - 5 points per £1
- Like us on Facebook - 40 points
- Follow us on Instagram - 40 points
- Refer your friends - 1000 points
- Sign up to our mailing list - 100 points
How Do I Spend My Paw Points?
When you have 1000 Paw Points you’ll be able to convert them into a voucher to redeem at check out when you place your next order.
When Will My Paw Points Expire?
Your have a year to redeem your Paw Points, you can check your account history to see when they will expire.
How Quick Can I Use My Paw Points?
Your Paw Points will be added to your account 30 days after purchase once our returns period is over, until then they will appear as pending on your account. If you’d like to use them sooner contact our customer care team on +44 (0) 1790 720900 or email us on email@example.com
What Happens If I Ask For A Refund?
Any Paw Points will be added to your account for your final order value - after a refund has been completed.
Is There A Maximum Number Of Paw Points I Can Earn?
No - go ahead and earn as many as you can!
Can I Transfer My Paw Points To Another Account?
No, all Paw Points are allocated to the account which made the purchase and cannot be transferred.
It Looks Like I’ve Dropped A Tier, What Happened?
All tier rewards last 12 months, you’ll move up and down tiers based on your annual spend. You must maintain your yearly spend with us to stay in your tier.